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Email Marketing - MarketingRev - Tech News for Marketers

November 20th

MailLoop 7: Installed Software that Nails The Basics

Christopher Kenton

I have to preface this review by saying that never in a million years would I have thought I’d be singing the praises of this type of software. But when software does it right, you have to give praise where it’s due. Here’s the story.

I number of years ago–maybe 2002–I was doing a lot of email marketing at my agency. There weren’t all of the SaaS offerings there are today, and in fact, there weren’t a whole lot of options out there for small companies trying to do serious email marketing. Somehow I came across MailLoop, and I have to tell you I was dubious. No matter how you access information about the software, you wind up staring at a wall of long-form marketing copy. “But wait, there’s more!” You know, the kind of marketing that’s used to sell get-rich -quick schemes to people ready to make millions from the comfort of their own home. What can I say? I was desperate for a piece of working software and willing to try anything. I kind of chuckled at the “lifetime upgrade” offer and I pulled the trigger.

I was surprised to find that the software was actually really well built, and did all of the basics I needed it to do. Most of all, it allowed me to manage multiple lists of any size, automate opt-out and exclude lists, and set up newsletters as well as email. I used it for a couple of years, went through at least one upgrade, and then moved on to a new role where I didn’t need to manage my own email marketing. That was over 4 years ago.

Fast forward to this week. I’m doing a webcast next week on social media marketing, and I wanted to send out an email invite to a couple of my contact lists. I’m in the middle of transitioning away from SugarCRM, after a lot of frustration with list management and email marketing. I could send the email out via an Outlook mail merge, but my hosting provider jams any email with over 100 recipients. I could set up an account with iContact, or Constant Contact, but the last thing I want to to do at the moment is sign up for another service. I just need to get some emails out.

And then I remembered MailLoop. Only problem was, I’d upgraded all of my computers since I last used MailLoop. I didn’t have the software anymore. But I did have that “lifetime upgrade”, remember? So, with nothing to lose, I found MailLoop 7 on the internet, complete with their new and improved long-form copy. Sheesh. But I finally found a corporate number, called support, and believe it or not, after buying the software 6 years ago, they simply asked me for my name, updated my account information, and sent me a link for the latest rev of the software. I had it installed on my machine 20 minutes later, and works just like it should.

Now, I’m not comparing MailLoop 7 to all the other email marketing products out there. I know there are a lot of SaaS options that are well regarded. But when a company creates a solid product that’s still solid after 6 years, and they provide customer service like you expect without making you jump through hoops, and they do all of that at exactly the moment you need to solve a problem–they deserve a good review. Long-form marketing copy notwithstanding. And if you’re interested in the product, I can help you cut to the chase. It’s $395 after you do the free trial. I think the deal comes with a number of other free software products guaranteed to make you a millionaire.

Category: Uncategorized | 20 Comments »

October 29th

WrapMail — Turn Employee Emails Into Marketing Mojo

Alex

WrapMail is fairly literal — wrap emails coming out of your domain with things that convey a marketing message. This can be featured products, sales pitches, or just customer communications. This is one of those incredibly obvious ideas that I am sure someone has done before. In theory, this is a good dea. There is no real reason why employees of a company or organization should not an active advocate in every email — a potentially viral and low-cost way to spread the word and communicate effectively with customers, not to mention boost incremental sales. On the other hand, it could get ugly and noisy pretty quickly if the message isn’t kept relatively mellow and the media wrap is not too rich (Do you really want punch the monkey wrappers on corporate email?). By extension, the wrappers could be used not only to sell but also to convey key facts — say about a fundraising campaign for a charity, for example. The terms are quite reasonable — $5 per user per month, unlimited wraps, $50 minimum sign-up commitment, no minimum length of usage. You can use your current domain with emails processed by the WrapMail server. No desktop installs are required — it all lives on the WrapMail servers. Whenever a mail recipient clicks on any of the wrappings, you get an instant alert. For retailers, WrapMail offers rotating product picks. No word on whether it can offer behavioral targeting for its message wraps — that would be amazing. The pay-as-you-go version offers limited reporting capability. The Enterprise version lets you install the software on your own servers inside your own firewall and get more robust analytics and reporting capabilities. Potential problems that I see? You better pray that someone on the same server as you doesn’t get too wrap-happy (Wrap sends emails for multiple accounts off the same server) or else you may end up SpamHaus hell. In the same vein, the whole point of email is to succinctly convey a message so over-loading emails with graphical geegaws clearly runs a risk of ticking off recipients. All of that said, I think smart implementations of this system for retailers or other commercial uses could be very powerful. Here’s what one looks like.

Any WrapMail users out there want to weigh in?

Category: Mobile Marketing, Uncategorized | 6 Comments »